Case Study

Proactively Reducing Application Downtime by 25% with Integrated Monitoring and Real-Time Alerts

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Industry 

Oil and Gas Industry

Expertise 

AWS CodeCommit, AWS CodePipeline, AWS CodeDeploy, Kubernetes

Offerings/solutions 

Integrating APM Java Insight with Site24x7 reduced resolution time, latency, downtime, and costs.

About the Client

Oil Corporation Limited is a global leader in the energy sector, specializing in oil, gas, petrochemicals, and alternative energy. With a focus on innovation, state-of-the-art technologies, and cutting-edge research, the company delivers energy responsibly and affordably, adhering to best practices and quality standards.

Highlights

40%

Reduction in MTTR

30%

Reduction in API latency

20%

Reduction in infrastructure costs

The Challenge

The customer faced challenges in maintaining performance and reliability of their Java-based applications due to a lack of end-to-end visibility, making it difficult to monitor health, troubleshoot issues, and understand system performance. This led to prolonged downtime, delayed issue resolution, and performance bottlenecks, increasing latency and reducing throughput.

Solutions

• Integrated APM Java Insight Agent with Site24x7 for comprehensive monitoring and tracing.
• Site24x7 provided centralized dashboards for application performance insights, tracing, and logging.
• APM agents captured real-time metrics on latency, throughput, and error rates.
• Monitored API calls and detected bottlenecks across microservices.
• Implemented structured logging for standardized formats to enhance debugging.
• Set dynamic threshold alerts for proactive failure detection.
• Integrated Amazon CloudWatch to aggregate logs and track KPIs through custom dashboards.

The Results

Integrating APM Java Insight Agent with Site24x7 improved issue resolution by 40%, reduced API latency by 30%, cut downtime by 25%, and lowered infrastructure costs by 20%.

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