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Amazon Bedrock, Amazon RDS, Amazon CloudWatch, AWS CloudTrail, AWS IAM
Optimized Data Management and Query Responses for Election Data Using AWS Technologies
TV9 Network, promoted by Associated Broadcasting Company Pvt Ltd (ABCL), is the biggest news network in our country. The network owns and operates one national Hindi news channel, TV9 Bharatvarsh, and five regional channels, comprising TV9 Telugu, TV9 Kannada, TV9 Marathi, TV9 Gujarati, and the recently launched TV9 Bangla.
Reduced manual intervention
Handling peak inquiries
Instant, accurate responses
The client encountered significant challenges in their business operations due to manual management of Election-related data. This resulted in response delays and potential customer dissatisfaction. To address these issues, they aimed to enhance their workflow by integrating a Natural Language Text Election-based Chatbot into their infrastructure, enabling prompt and relevant responses to inquiries.
Enhanced customer service with instant responses to election inquiries, boosting brand reputation, gaining valuable voter insights, handling multiple inquiries during peak periods, and achieving cost savings by reducing manual intervention.
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