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A significant number of MSPs and IT service providers are quite busy as a result of the recent and broad transition to remote operations. To facilitate remote work, they have had to swiftly spin up tenants for businesses and academic institutions. Many firms discovered they couldn’t handle a remote workforce on a broad scale after suddenly having to allow employees to work from home. They therefore looked to service providers to assist in putting together a plan for working remotely.
Although it is reactive, spinning up a tenant quickly can be beneficial in the near run. It doesn’t have a more thorough plan for cloud enablement. As a result, businesses wind up managing several tenants and an abundance of public or private cloud resources. Costs can skyrocket and operations become inefficient as a result.
Businesses can better utilize cloud solutions by combining multi-tenant setups if they want to further unlock value and streamline cloud operations. Additionally, consolidation promotes smoother tenant interactions and improved cost control.
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The challenges of multi-tenant settings
Larger businesses typically use distinct domains or sub-brands. For every smaller business or branch that falls under its purview, a parent firm may allocate a distinct Microsoft 365 tenancy. Differently functioning tenants are frequently divided. For example, university tenants in the education sector are frequently divided between students and faculty.
Splitting tenants might result in several difficulties. The end-user will have to log in to multiple locations if their portals and apps aren’t correctly synchronized with the new platform. Users might also be unclear about where their data is stored, how it will be shared, whether it is still on-premises or has been migrated to the cloud, and how to locate and access it. Multi-tenant settings increase the number of endpoints and variables that IT teams must handle. This implies that the MSP must invest more time and energy in finding users, data, and fixing problems. Additionally, this results in higher IT expenses.
Consolidation as a Solution
A thorough plan is essential to successfully consolidating multi-tenant systems. To ensure the success of the project, MSPs and IT service providers should have a checklist of activities to finish.
It’s critical to consider the overall number of users and their functions within the organization when consolidating tenants in an M&A situation.
Do they work remotely or in an office?
Is the tenant’s domain name going to change?
Consider the client’s industry’s compliance requirements as well as the volume of data that will be transferred.
MSPs and IT service providers should collaborate with enterprises to identify the right number of licenses that will benefit end users to ensure that expenses are managed efficiently. Some workers in the field might only need email and data backup, thus not all employees will need platforms and services like Teams and OneDrive. To precisely estimate project costs, consider the company’s daily operations and the types of people it serves.
High time for the Organizations to opt for consolidation
The need for unified tenant settings will only grow as more businesses rely on distant operations. The demand for consolidated tenants will be driven by mergers and acquisitions. Businesses who started their initial cloud migration will continue to use cloud services to improve operations and ensure business continuity. Migration projects will also be fuelled by technological advancements from cloud providers like Google and Microsoft.
Businesses have had to swiftly implement remote work policies since the outbreak. They have spun up new tenants in the near term and resorted to cloud services to keep things running. However, combining multi-tenant settings will eventually result in better resource management, more engagement and cooperation, and more effective operations. A thorough cloud-enablement strategy can assist guarantee that businesses run smoothly and are set up for future expansion.
All the cloud providers have provided a wide range of tools to help organization in the consolidation process and manage the multi-tenant scenarios with easy. All the challenges and complexities of the multi-tenant scenarios are taken care of by them. Specifically talking about Microsoft Azure planning for a tenant consolidation in case of Mergers and Acquisitions is simplified to a great deal. For all the phases of consolidation the tools are available, just the organization must understand the process of using them. Some of the useful tools based on the phases are described here,
Activity | Tools & Services |
Identity Assessment & Strategy Selection | Azure AD Connect, Microsoft Entra ID |
Hybrid Identity Consolidation | AD FS, Azure AD B2B, Password Hash Sync |
Subscription & Resource Migration | Azure Migrate, Azure Site Recovery |
Security & Compliance Hardening | Azure Security Center, Defender for Identity |
User Training & Full Cutover | Microsoft Adoption Toolkit, Service Desk Support |
For more information, it is highly recommended to get some Azure Tenant related courses like AZ104, AZ500, AZ305 to understand the workflow and features of all these services.
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WRITTEN BY Atul Choudhary
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