Case Study

40% Reduction in Server Downtime with Proactive Monitoring and Automation using AWS Systems Manager

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Industry 

Digital Commerce Ecosystem

Expertise 

AWS Systems Manager, Amazon EC2, Amazon S3, AWS IAM, AWS Transit Gateway

Offerings/solutions 

Automation and AWS tools boosted reliability, cut costs, improved security, and enhanced scalability.

About the Client

The Digital Commerce Ecosystem is a comprehensive framework designed to enable seamless interoperability among shoppers, platforms, and retailers, aiming to revolutionize e-commerce with an inclusive, decentralized ecosystem that fosters innovation and equitable growth.

Highlights

40%

Reduction in Downtime

25%

Cost Savings

30%

Reduction in Vulnerabilities

The Challenge

The client faced server unavailability due to high CPU spikes on their on-premises infrastructure, causing downtime and disruptions during their AWS migration. They struggled to proactively detect and address these issues, impacting service continuity and performance while needing a cost-effective solution for monitoring and automation.

Solutions

• Integrated the corporate data center with AWS via a secure Site-to-Site VPN for encrypted communication.
• Segmented AWS accounts into isolated VPCs for better security and workload management.
• Implemented AWS Transit Gateway for secure communication between VPCs across accounts.
• Set up AWS Fleet Manager to monitor instance status and trigger automation for offline instances.
• Used Amazon CloudWatch to monitor CPU usage, with alarms and SNS notifications for action.
• Configured Automation runbooks to send alerts and trigger remedial actions for offline instances.
• Enabled secure troubleshooting through AWS Session Manager, allowing encrypted, remote access to instances.

The Results

Utilized AWS tools to reduce downtime by 40%, cut costs by 25%, improve security by 30%, and enhance scalability by 35%, driving efficiency and reliability.

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