Case Study

Achieving 70% Faster Detection and Response Through AWS Monitoring and Security Tools

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Industry 

Software Development

Expertise 

AWS IAM, Amazon EC2, Amazon VPC, AWS GuardDuty, AWS Backup

Offerings/solutions 

Optimized security and compliance with AWS tools, improving response times and policy adherence.

About the Client

FieldCircle is a field service management software that enhances efficiency, transparency, and profitability for SMBs and mid-market companies. Optimizing scheduling and dispatch processes ensures effective technician deployment, boosting productivity. The software also provides real-time information, improving communication between customers, back-office teams, and field service engineers for faster responses and superior service delivery.

Highlights

100%

Visibility and Compliance with AWS CloudTrail

70%

Faster Threat Detection and Response

60%

Improvement in Policy Compliance

The Challenge

The client faces security challenges in their AWS setup, including outdated tools, poor access management, unencrypted data, and lack of automated backups. Inadequate monitoring, budgeting tools, and resource management contribute to inefficiencies and increased risks. A strategic overhaul is needed to enhance security and efficiency.

Solutions

• Log all AWS account activity and store logs securely using AWS CloudTrail.
• Implementing custom Amazon CloudWatch metrics and alarms and using Amazon CloudWatch Logs for system and application monitoring.
• Enabling AWS GuardDuty for continuous surveillance of malicious or unauthorized activities.
• Using AWS Security Hub to aggregate and analyze security alerts and findings from AWS services.
• Centralizing user access management with AWS IAM Identity Center, enforcing least privilege, and requiring multi-factor authentication (MFA).
• Monitoring resource configurations and ensuring compliance with organizational standards using AWS Config.
• Automating backups across services with AWS Backup, ensuring encryption and compliance with retention policies.
• Encrypting data at rest in EBS volumes and Amazon S3 buckets and securing database instances.

The Results

Implemented AWS CloudTrail, CloudWatch, GuardDuty, IAM, and encryption to enhance security, reduce detection times by 70%, improve policy compliance by 60%, and ensure data integrity.

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