Accenture Upskills Employees on GCP with CloudThat to Improve Customer Experience

Industry

IT Services and Consulting

Expertise

Capability Development Framework

Offerings/Solutions

A holistic learning framework to deliver focused and result-oriented training.

About the Client

Headquartered in Ireland, Accenture is a multinational professional technology services company specializing in information technology services and consulting. The company provides a diverse range of service offerings, including strategy, management, digital, technology, outsourcing, and operations consulting

Highlights

Access to authored curriculum

Highly experienced GCP-certified trainers

Desirable training outcomes achieved

The Challenge

Being involved in several GCP projects across industries, Accenture required skilled and certified talent for its 50+ locations delivering cloud and innovation solutions.
Accenture needed GCP-certified talent to contribute towards achieving the targets as part of its collaborative efforts with GCP.
Upskilling the existing workforce on GCP technology to build fast, predictable, and secure cloud solutions on GCP was much more cost-effective for Accenture than hiring new talent.

Excellent GCP Lab environment I appreciate the knowledge and skill of the trainer. Very much satisfied with the overall training program. Had a good understanding and through the lab exercises had a good hands-on experience which will help us implement in real time environment

- Said a participant from Accenture

Solutions

The CloudThat team did a pre-training skill assessment of Accenture employees to understand their skill sets and existing level of knowledge on GCP 1
As per the assessment outcome, CloudThat’s expert trainers curated a customized upskilling program on GCP as per Accenture’s business objectives and employee skilling needs.
The training was then delivered by highly experienced Google-certified in-house trainers.
Throughout the training, we tracked the learner’s progress through weekly assessments and reported the same to Accenture to understand the scope of improvements and customize the subsequent sessions accordingly.
CloudThat team maintained a global leaderboard to store learner’s metrics during the training. While toppers were rewarded, learners at the bottom were given extra sessions to cover up the learning gap.
The course content was centralized through our proprietary LMS so that learners could easily access learning resources.
Additionally, we provided learners with free access to CloudThat’s TestPrep Platform – A digital platform built by CloudThat’s certification experts where learners can practice questions and test their GCP skills before the internal evaluation within the organization.

The Results

When it comes to addressing the employee upskilling needs of enterprise customers, we leverage a holistic learning framework to deliver focused and result-oriented training. From skills assessment to customizing training delivery and offering experiential learning opportunities to corporates, we take every step to ensure that our client’s workforce is project-ready to fit into the new age job roles demanded by projects they work on.
Over the years of our association with Accenture, we have conducted 20+ training batches on GCP Platform for 400+ Accenture employees.

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